|
Read What Our Customers Think ...
|
|
Hi Denice,
I just wanted to send in a customer testimonial for your FABULOUS Customer service!
I ordered 3 vintage style knicker sets for my upcoming wedding. Unfortunately, only 2 arrived at the time of delivery.
I contacted Dapperlads and they were so apologetic for their mistake and promptly rectified the issue.
I am so pleased with your customer service as well as the quality of your garments.
Amazing value and the outfits are absolutely adorable! Thanks Dapperlads!
Also, I will send in photos of the boys wearing the outfits after my wedding. Thanks again!
Warm regards,
- Charisse
|
|
Wow, what service! I just ordered the other day and my outfit and socks arrived today. The outfit is adorable!!!!
I can't wait to try it on my son when he gets up from his nap. The size looks perfect, so I hope it fits well.
Thank you so much!!! Very impressed with the quality of this item! He's going to look so handsome at the wedding
we are going to in a couple weeks!
- Melissa
|
|
I recently placed an order with Dapperlads and was very pleased with the
timeframe in which I received the items and with the items I ordered.
The outfit that I ordered for my son fit, with the exception of the suspenders.
I contacted Dapperlads to find out if it was possible to order just the suspenders
in a larger size (because the next size up in the outfit would be too big).
I was told that the owner, Becky, would be contacted to find out if she could work
that out for me. I got a call back within minutes stating that I would receive the
suspenders in a larger size and shipped to me at no additional charge. Within a
day or two, I received an email stating that the suspenders had been shipped.
Going shopping in the stores to find baby boy outfit and accessories is very stressful
and always a disappointment because for some reason, stores seem to cater to girls.
Every store I go into I find three or four racks of girls clothes to every one rack
(or in some cases not even a complete rack) of clothes for boys. I attend church on
a regular basis and I love to dress my son up but can hardly find dress clothes for
him. I came across the Dapperlads website while searching for bow ties and I found
other items I had been looking for as well. Not only did I find items that are
almost impossible to find in the stores, but the prices were reasonable as well, and
to top it off, I couldn't ask for better customer service. I am one happy customer
and I will definitely pass the word. Please continue to offer dress clothes and
accessories for boys and I will definitely be buying.
- Eunice T.
|
|
I just want to express my gratitude for processing and shipping my order in such
a timely fashion!!!! I was very surprised and excited to see my order being shipped
already and how informative your company is on all the details!!! This is my first
experience with DapperLads and I will definitely be using your company again and
letting my friends and family know as well!!! Again thank you!!!! - Sincerely,
- Geri M.
|
|
Wow! Thank you so much for your incredibly generous offer to have the items
we requested shipped directly to us and for taking the time out of your vacation
to do so. We are incredibly grateful. Unfortunately we have decided to go with an
alternative. However, we so appreciate your wonderful customer service that we will
definitely be shopping with DapperLads in the future. Good customer service is so
hard to come by today, it is so refreshing to be treated so well. Again we thank
you for going the extra mile to help us. You will be hearing from us in the near future.
Enjoy your well deserved time off - Best Regards,
- Liz and Pete
|
|
I purchased the Item #FK4411 for my grandson's christening. What a beautiful
outfit, so well made (in this day and age). I will frequent your website for future
purchases. I was so very pleased with the quality and he looked like a little angel
with his sailor hat and outfit and the darn bare feet were the icing on the cake.
Thank you. I'm so glad I found you on the internet.
- Susan T.
|
|
You are sooo right!!!! Thank you so much for taking the time to explain. I have
also received my package. The outfit for my son is so cute. His father was very
happy with the product. He will look amazing in my wedding next month!
- Deonna
|
|
THANK YOU...ten times over ....for offering such handsome clothes for little boys
and all the accessories to match. I use to dress my sons exquisitely in eton suits
with proper attire (30 years ago) and was lucky enough to have nearby boutiques that
supplied them. They are now non existent for my grandson and noone even knows what
I am describing when I ask for such a style! Kudos to the good taste of the owner
and buyer of DapperLads!!!
- Marianne
|
|
THANK YOU SO MUCH! I LOVE THE SITE AND THE ITEMS ON THERE. YOU WILL MOST DEFINETELY BE
GETTING MORE OF MY BUSINESS. HAVE A GREAT DAY !
- LaKisha F.
|
|
Everything arrived right on schedule and both fit perfectly! His tux made him look
like a professional little pianist at the school Talent Show... Many thanks!
- Suzanne
|
|
I just wanted to write and thank you SO much for how quickly you got our order ready and shipped!
We ordered on Thursday, March 11th and received our package early on Monday, the 15th! The toddler
boy knicker set is absolutely adorable! The sizing info for it (running a tad small) and the
saddle shoes (running a bit big) was correct. Our little man is going to look cute as a bug for
the big event this outfit was ordered for! Thanks again for your friendliness every time we called.
It was a pleasure doing business with you!
- Monica S.
|
|
Hi, I am sorry I missed your call. Thank you SO much for calling and emailing me. Yes, they (the socks) are
for this outfit, so I do need to change the sock size. My little boy wears a size 7 shoes, so whichever
would be best for that. I would probably say the bigger of the 2 sizes, just because his legs are quite
chunky :) I look forward to getting my order! Thanks again for the fabulous customer service!
- Hailey L.
|
|
Wow!! Thank you, Steve. We will be watching for the replacement and will ship the damaged set back as
soon as we receive the other one. I really am excited for my boys to wear them and am impressed with your
service. I will definitely recommend you to others and come back to your website again in the future :)
Thanks again!
- Kelly T.
|
|
Thanks for sending it out my order so quickly. I will be waiting for the package.
It's been a pleasure working with you all and I will keep you mind for the future
as well as recommend you to others! Toodles...
- Asinate H.
|
|
Becky,
Just wanted to send you an e-mail to say "Thank You" so much for all of
your help. I greatly appreciate it and am so grateful for the time you
took to help me out and research all options to get the christening
oufit to me in time. Dapperlads will definitely continue to get my
business and I look forward to visiting your website again soon. Have a
wonderful Thanksgiving!!
- Sandra M.
|
|
I just wanted to say wow. Got our shipment the very next day after ordering!
Never had that happen before. Thanks Dapper Dudes!
- Bob
|
|
Thank you very very much for your quick remedy of my situation. I greatly appreciate it.
I have never recieved such great customer service at ANY store, online or in my own town.
Again thank you for helping to make our wedding perfect.
- Joey O.
|
|
Just wanted to say that I was very excited to find your website! I have so much trouble finding
nice clothes for my boy. I had two girls first and never had any problems finding clothes for them.
We have a family wedding coming up and I wanted to get some suspenders and maybe a bow tie for my
son. Thanks!
- A Happy Mom in NJ
|
|
Hi! I just had to take a moment and write to tell you how great the christening outfit is! My order
arrived today, as promised, and I am so pleased. Thank you so much for the great customer service....I
will recommend your company to all of my friends! Thanks again!
- Wendy C.
|
|
hello!!!! i just wanted to let you know i was so happy to get the outfit it is adorable!!!!!!!!!! thank
you so much for returning my call and my email....thanks again i love it!!!!!!!!!!!!
- terri
|
|
Both orders are perfect -- Ship Away!! I just wanted to take this opportunity to let you know that
I love and enjoy the quality of all your merchandise. I know you probably hear this often, I wish you
had MORE - Thanks so much for your quick response.
- Jane
|
|
Last year, my three-year-old son was the very proud recipient of your magnetic belt with the red caboose.
He has worn it constantly over the last year, and it is still in great shape. The adjustable piece is
in the middle of his back, so I expect he'll be able to wear it for years to come. It came in so handy
during potty training. I am pleased to recommend this belt to another little boy in need of a fast
UNlatching belt. Thanks.
- Deborah B.
|
|
Thanks so much for your prompt service. We received our suspenders for our son and are very pleased! We had
looked everywhere for suspenders for our 2 year old son that is very thin in the middle and no one had them!
So I went online and there you where! And those prices!!!!!!!!!!!! Wow!!!!! It's solved a huge issue of our
son being tall for his age, but thin and now his size 2T pants will stay on and not fall off! Again, thanks
and keep up the good work! Thank you!
- Kimberly V.
|
|
I just received my order from you for two H230 outfits for my sons with patent leather shoes. I was very
impressed with the quality of the items. They are beautiful sets and well worth the price. The shipping
and tax benefits also make it a great deal. My son's will surely look wonderful in their pictures. I will
certainly tell my friends about your site. Thank you.
- Cathleen P.
|